We recently celebrated the launch of a new UK hosting cluster, improving performance for Oncord clients based around the United Kingdom. It's now easier than ever to filter Contacts and other data throughout Oncord thanks to an overhaul of the "Filter by Conditions" system. We've introduced a new Status Page to monitor service status, and deployed plenty of improvements to help Oncord Commerce clients improve how they sell online.Read More
Better Website Backups
An investment in new and improved Oncord server infrastructure now allows business critical data to be mirrored in real time, at a redundant secondary location. This ensures that should there be a disaster in our primary datacentre, your data is stored up-to-date remotely in a secondary location.
A Better Website Backup Service Now Available
An improvement in Oncord server infrastructure now means better backups across all websites. An additional service allowing business critical data to be mirrored in real time at a secondary location is also now available. Should there ever be a catastrophic disaster in our primary data centre, your data is stored automatically in a secondary location.
Where is Your Oncord Data Stored?
Oncord data is stored on independently owned hardware at a secure facility in Brisbane, Australia. While other providers often opt to backup overseas to save costs, to protect client privacy and data we take care of backups independently, in Australian based locations.
As of the recent infrastructure update, all Oncord data is now backed up daily to a secondary data centre based in Sydney via a secure fibre optic link.
Our primary datacentre is in Brisbane, Australia. Our secondary datacentre is Equinix, Sydney; which securely houses the likes of Amazon and Yahoo.
Continuous Data Replication
A backup service for extra peace of mind
Continuous data replication allows Oncord data to be backed up continuously, in real time to a secondary data centre. If your Oncord data is business critical and needs to be backed up more frequently than the automatic daily updates, continuous data replication can be added to your pricing plan for an extra $30+GST per month.
How to Enable Continuous Replication
Enable continuous data replication easily via your website dashboard under Control > Backups.
Please contact us if you have any questions.