Oncord September Updates

We're excited to announce the release of some new features for the Oncord platform.

Monthly Product Updates

At Oncord we're committed to providing you with the tools and services you need to build your online presence. It's important to us that we never stop iterating and improving our platform based on your feedback.

To make sure our customers are aware of how the platform is changing and improving, we've decided to run a monthly product updates blog. Check back each month for an update on the new features you can use to better manage your online presence.

1) New Relationships Editor

We've improved the relationship system in the CRM to help you better understand the relationships between the contacts in your database. The updated relationships feature provides a new interface to edit relationships between contacts.

To try the new interface follow the steps below:

Navigate to Customers > Contacts
Click the Contact you want to edit
Click 'Edit Relationships'
Click '+' button to create a new relationship for the Contact
Search for a contact then choose the relationship type
Save

2) Developer Documentation Update

The Oncord developer documentation has been refreshed with a new layout, updated tutorials, and UX improvements. Watch the video below or head to oncord.com/developer to explore the new content.

3) Update Email Marketing Links After Sending

Have you ever sent an e-mail marketing campaign, only to have your heart sink a few minutes later when you get a message from a customer telling you the link doesn't work?

If you find yourself in this situation, we've developed a solution just for you. You can now update the links in an email campaign after the message has been sent. This means clicking the incorrect link will still direct the recipients will be directed to the correct page.

To use this feature:

Open the Statistics of your sent campaign
Open the 'Clicked' report
Find the link, click the drop-down and press 'Change Link URL'
Enter the New URL
Save

Make sure you test that your new link is working by opening a campaign that was already sent.

4) Afterpay Update

The Afterpay branding has been updated to use Afterpay's new logo style. Check out our article 'Afterpay Integration' to learn how to enable Afterpay.