Proven Security Included With All Plans

ISO 27001 Certified

Automatic Updates

Automatic SSL

Automatic Backups

Regional Hosting

Keep Your Website & Customer Data Safe

With Oncord there are no manual updates for you to manage, no security patching, and no plug-ins introducing website vulnerabilities. 

Get peace of mind, without manual intervention.

Admin Protection

Mandatory 2-factor on all administrators, strong password controls, and additional checks for unfamiliar sign-ins.

Data Protection

Customer and website data is encrypted in transit and at rest, accounts are securely isolated from one another, and backed up.

Website Protection

SSL certificates, platform updates, web application protections and network controls are managed by Oncord.

Keep The Right People in Control

Oncord includes security controls designed to protect administrator access to your website and customer data.

Admin verification prevents unauthorised access.

New login locations require verification.

Strong password controls prevent weak credentials.

Change history for additional visibility and traceability.

Your Data Stays Protected


Encrypted

Data is encrypted while travelling to and from Oncord and while stored within Oncord infrastructure.

Isolated

Containerisation and operating-system-level isolation help separate Oncord accounts from one another.

No Cardholder Data

Cardholder details are handled by the relevant payment provider rather than stored by Oncord.

Hosted On Infrastructure We Own & Control

Oncord is hosted on business-grade, purpose-built servers that we own privately. Regional hosting in leading data centre facilities keeps customer environments secure and isolated.

US Cluster
UK Cluster
AU Cluster

Security Accross Multiple Layers

Security controls operate across the application, account, network, infrastructure and physical layers.

Application

Security controls are built directly into the Oncord platform.

Account

Customer data and environments are isolated.

Network

Network and web application firewall controls help filter malicious traffic.

Infrastructure

Containerised workloads and operating-system controls provide additional isolation.

Physical

Servers are housed in professionally operated, access-controlled data centres.

Secure Automated Backups

Multiple Recovery Points

Multiple backups of your account are created throughout the day, with longer-term snapshots retained separately.

Encrypted Backups

Backup data is encrypted both during transfer and while stored.

Separate Infrastructure

Additional backups are transferred over a private connection to infrastructure that is not directly exposed to the public Internet.

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Privacy Controls When You Need Them

Oncord gives organisations tools to manage the personal information they hold, including the ability to erase customer data from the active platform when required.

Customer data erasure tools

Clear handling of deleted data in backups

Regional hosting across AU, US and UK

Independently Recognised Security Practices

Oncord maintains ISO 27001 certification, an internationally recognised standard for information security management covering the policies, processes and controls used to manage security across an organisation.

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Frequently Asked Security Questions

Completing an IT seucirty audit? More detailed information can be found on our security measures page.

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