We're committed to providing you with the tools and services you need to build your online presence. It's important that we never stop
iterating and improving our platform based on your feedback.
An Oncord Automation is triggered by an event that happens within the system, and then processes a series of workflow steps. As an
example, the trigger event might be when a contact completes a form, with workflow steps configured to send a series of e-mail
campaigns or other actions.
*New*Advanced Settings are now available on each workflow step in an Automation. The advanced settings allow
workflow steps to be completed on contacts related to the contact who triggered the Automation.
This is often required by membership-type organizations, where both an individual contact, and a company contact record both need to be
added to certain groups.
When you hover over an automation step, a settings cog icon now appears. Click the Icon > Advanced Settings, there are now five
options:
- Run this step on original contact.
- Try to run this step on an individual, fall back to original contact.
- Try to run this step on an individual, don't run on companies.
- Try to run this step on a company, fall back to original contact.
- Try to run this step on a company, don't run on individuals.
New Video Courses & Updated Articles
We've further extended the Help Articles section of our Learning Center with some new content:
We‘ve improved the user inferface and tools for adding contact records to Groups. You can access this feature via Dashboard > Groups >
Add Contacts to Groups.
Add Contacts to Groups consists of three options:
*New* Bulk Add by Conditions: This new option allows you to add existing contacts to certain groups by using Filter
Conditions.
This is often used where you need to add a large, specific set of contacts to a group.
Import Spreadsheet: This allows you to import contacts from an Excel spreadsheet or “CSV file”. For more information,
check out our tutorial video and help article about How to Manage Groups
and How to Import Contacts.
Search and Add: Search contacts to add to groups. This is often used where you only need to add a small number
of contact records to a Group.
Full Height Section Customisation
In the last Oncord update, we added a "Full Height" option to set the height of the section to the full height of the screen (check
out the article).
There is now a new option to customise the height of a full-height section when editing Designs.
Why? Sometimes it's better to set full height sections to be slightly smaller than 100% of the screen, to show the
user there is still more content further down the page.
To access this option:
Edit your website design theme via Dashboard > Website > Designs.
In the left-hand panel, click Styles > Section Sizing.
Adjust the value in the "Custom Full Height" option.
Viewport Height (vh): This unit is based on the height of the viewport. A value of 1vh is equal to 1% of the
viewport height.
In this example shown in the video, a value of 50vh means the section will consume the half-height of the screen, regardless of whether
the page is viewed on mobile or desktop devices.
Image Modals and Captions
"Enable Modals" causes an image to launch a full-size modal (or “pop-up”) when clicked. Where you have multiple images with modals
enabled, the modal will render as a sideshow.
New: When modals are activated on images, you can now add a caption title and caption description to the image
which will appear in the modal.
To access this option:
In the web page editor, click the drop-down button on the top-left corner of the image.
Click "Edit".
Scroll down in the left-hand panel, and click "Enable Modals".
"Company" is now available as an optional registration field when admin users Create
an Event.
This will add a company field to the RSVP form, allowing visitors to specify their company when they RSVP for an event.
To configure this, navigate to: Dashboard > Events > New Events > RSVP Options > Registration Fields
When a user completes the RSVP form with the company field entered, Oncord will create a relationship between the individual user, and their
company.
New Recurring Billing Automation - When a Stored Card is Expiring Soon
We've added a new automation event, specifically for those using the Recurring
Billing app.
The new trigger "Recurring Sales - When a stored card is expiring soon" will trigger when a stored card is X days
before expiration (you can specify the number of days, credit cards usually expire on the last day of the expiry month).
After selecting the new trigger, you can choose "Send E-mail to Customer" as a workflow step. The email template has
a link to the public invoice view where customers can update their credit card details.
Discounts for Someone Else
When creating Products, they can be configured as "Orderable for Someone Else" by navigating to Dashboard > Products >
Additional Attributes. Select this option, and contacts will be able to order the product for someone in their relationships.
*New* Discounts can now be configured to be applied when buying products for someone else.
To see this new discount restriction option, navigate to:
Dashboard > Commerce > Discount > Editing > Restrictions.
Allow Customers to Use Credit
Where customers have credit, by default they were able to use that credit to make purchases on your online store.
We've added a new option for you to control that behaviour, and set whether customers are allowed to use credit in your online store.
The default value is Allow, and you can configure this option by navigating to:
Dashboard > Settings > Commerce > Advanced.
Invoice History
The Invoice History section available to your customers has been updated, and moved to the left-hand side of the invoice page. It is
secured to the contact who the invoice is issued to; or the original creator of the invoice if made via the shopping cart.
"Force Download" Links
The link tool allows you to link page elements to a file or PDF, or to the url of another web page.
A new option called "Force Download" has been added to the "Open in" section when linking an element to a file.
This option allows users to directly download the file when clicking the link, rather than the web browser opening the file.
To use this option, navigate to Web Page Editor > Edit a Link > Open In > Force Download.
A "Discount Account" has been added to the Xero Integration Configuration to support discount accounts for "entire sale"
discounts.
Xero does not support discounts on an 'entire sale'. It only supports discounts on a per-line basis. This new Xero "Discount
Account" applies to all discounts in Oncord that use the "Applies to > Cart (discount off total order)"
setting.
Registered Charity Company Number:
“Registered Charity” has been added to the company number options when you configure the invoicing via Dashboard > Settings
> Commerce > Invoicing.
Product Category Repeater: Product Category Repeater has been added to the Insert Panel. You can use this tool via
Dashboard > Page > Insert.
Inline Editor:
The Inline Editor now expands as you add content. Say goodbye to editing long product descriptions in a tiny editor.
Developers
404 Header:
Product Pages now return a 404 header when the product isn't found (offline/broken link etc).
New Tutorial - Managing Rotator Content:
Website owners can't be expected to update code in order to make changes to rotator content. To provide admins with a better experience
when updating rotator content, you can configure rotators to populate dynamically with content from Posts or Pages. Click
here to view.
Forms Dialogbox Backdrop: <forms:dialogbox> now supports a new attribute called
backdrop which is set to true by default. When set to false, the usual dark grey dialog backdrop will not be rendered.
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Martin Chen
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It's only a website - there’s not a lot that can go wrong from a legal perspective right? We spoke with intellectual property and
technology law experts, Dundas Lawyers about websites, copyright, and ensuring you don’t run into trouble.
The latest Oncord update includes the addition of drag-and-drop rotators and banners, a Domain Health Checker to enhance email
deliverability, the ability to bulk remove contacts from groups, and integration with Eventbrite for streamlined event management.
Additionally, our events RSVP system has been improved, and we've added new notification options and automations for recurring sales.
We're updating the hosting environment that powers Oncord and your website to Kubernetes. Kubernetes is modern technology for deploying
server infrastructure.
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