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Managing Sales

Learn how to manage sales

Understanding Sales And Invoices

The sales component of Oncord is responsible for all sales made through the online store, as well as sales invoices synchronized from your Accounting Software (if you have an integration enabled). Whenever a purchase happens on your website, a sales invoice will be generated automatically. 

This article will introduce you to the Sales page of the dashboard. 

View all Sales

To view all of your sales invoices, navigate to Dashboard > Commerce > Sales.

You will be presented with all sales invoices.

Download / Print an Invoice

To download or print a sales invoice, navigate to Dashboard > Commerce > Sales. 

Click the invoice you would like to download. Click one of the buttons for printing and downloading a PDF sales invoice.

E-mail a Sales Invoice

To e-mail a sales invoice to either yourself or the customer, open the invoice by clicking it. 

Click the e-mail button located towards the top of the popup. 

You will be presented with the option to either e-mail this invoice to the eCommerce notification e-mail address, or to the customer. 

Running Sales

This article will explain how to run a manual sale.

Before processing sales on your account, you should configure your payment and shipping methods.

To configure Payment and Shipping Methods, navigate to Dashboard > Settings > Commerce > Configuration. 

To process a manual sale, navigate to Dashboard > Commerce > Sales.

Click the "New Sale" button towards the top of the page to configure a new sale. 

Select an Existing Contact, or Create a New Contact

A sales invoice must be assigned to a contact.

You can search for an existing contact using the search box, otherwise you can enter some information to create a new contact. 

Select a Product

You can either link the sale to existing products in your catalog, or just enter the text you would like to use to describe a charge.

The product field can be used to search for an existing product by name, or you can simply type a custom product name in this field.

After adding the product details, click the "Add item" button to add the product to the sale.

Select Delivery & Payment Methods

If your product requires shipping, you'll need to select a delivery method when processing a sale.

Next, select a payment method. The option "Receive Payment Later" should be used when payment will be received at a later date, rather than at the time the sales invoice is generated.

Select the "Confirm Order" button to create the sale.

If you still have questions, please message us at and we will get back to you as soon as we can.