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Setting Up Sub-Domains

Follow instructions from one of the sections below, depending on what you want to do.

Setup 'CNAME' or 'A' Record for a Remote Service

Third-party software vendors sometimes give you a CNAME or A record to host their service on one of your subdomains.

If you have been given a CNAME or A record to add, you can go to Settings > Domains and then edit the domain you want to add the subdomain record for.

Your configuration should look similar to:

CNAME records allow you to point a subdomain to an alias provided by another service.

"A Records" allow you to point a subdomain to an IP address.

You can only have one CNAME or A record per sub-domain.  This is because a subdomain can only 'point to' or 'resolve to' one location at any given time.

Remember: Changes to DNS can take several hours to propagate.  Please be patient when testing.

If you are having troubles with SSL certificates on one of these subdomains, please contact your third party vendor.

Setup Redirection on a Subdomain

To set up a subdomain to redirect to a new location, you will need to 'park' this as a registered domain.
Go to Settings > Domains, then click 'Park Registered Domain'.

For the 'Domain Mode', select 'Redirect to a Specific Page' and enter the URL.

Note: When you are creating a redirector for a subdomain of a domain already configured, you do not need to set the 'name servers'.

Host a New, Closely Related Website

You can host an entirely new set of pages at an entirely different domain or subdomain.
Please follow this tutorial to do this.