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Setup The Eventbrite Integration

Requirements

Both the Marketing features, and the Events Management App must be enabled for your Oncord account before you can enable the Eventbrite integration. Look for the "Marketing" heading in the left sidebar of your Oncord Dashboard, in addition to the "Events" link to determine whether the features are enabled. 

If you need to enable the Marketing Features, please follow the tutorial here:
Changing Your Oncord Plan.

If you need to enable the Events Management App, please follow the tutorial here:
How to Enable the Events Management App
.

Logging in to your Eventbrite account before enabling the Oncord integration will also make the below steps easier. If you don't already have an Eventbrite account, you can sign up for one on the Eventbrite website.

What Data is Synchronised?

The Eventbrite integration works by synchronising the following information:

From Oncord

From Eventbrite

Events
  • Newly created events can be pushed into Eventbrite.
  • Events can link to existing events in Eventbrite.
  • Changing an event details will update in Eventbrite.
  • Deleting an event will delete it in Eventbrite.
Events
  • Creating new events will not pulled into Oncord.
  • Changing an event details will update in Oncord.
  • Deleting an event will not remove it from Oncord.

Attendees
  • Adding new attendees will not update in Eventbrite.
  • Changes to attendees will not update in Eventbrite.
  • Checking in an attendee will not update in Eventbrite.
  • Deleting an attendee will not update in Eventbrite.
Attendees
  • Adding new attendees will also update in Oncord.
  • Changes to attendees will also update in Oncord.
  • Checking in an attendee will also update in Oncord.
  • Deleting an attendee will also update in Oncord.


Event Details

The table below shows how event details synchronise on each side:

From Oncord

From Eventbrite

Event Title 

  • Changes to an Event Title will be reflected as Event Title and Summary in Eventbrite

Event Title & Summary

  • Changes to an Event Title will be reflected in Oncord
  • Changes to an Event Summary will not be reflected in Oncord

Start Time 

Event Starts - Start Time

End Time

Event Ends - End Time

Time Zone 

Time Zone

Description 

Description

Maximum Number of Attendees

Event Capacity

Free or Paid

Free Admission/Paid Event

Event Price

Ticket Price

RSVP options

Organizer 

Event Type & Category

 Tags

 Event Image

Image & Video in Description

When Does a Sync Happen?

You can choose to enable or disable automatic synchronisation within the Eventbrite integration configuration page (Dashboard > Settings > Third Party Integrations). 

Oncord will batch-sync with Eventbrite two minutes after an update takes place within Oncord.

For instance, if you updated an event start time at 2:00pm, and then the event location at 2:03pm. Both changes would be reflected at 2:04pm within Eventbrite.

If no update takes place within Oncord, a scheduled sync will take place after one day to download data from Eventbrite.


Enable The Eventbrite Integration

To enable the Eventbrite integration:

Navigate to Dashboard > Settings.

Select the "Third Party Integrations" page.

Click the "Enable Integration" button in the Eventbrite integration box.

Follow the steps to allow Oncord to access your Eventbrite account.

Manually Push the New Event into Eventbrite

To manually push the new event into Eventbrite:

Navigate to Dashboard > Events > New Event to create a new event.
Fill out the event details and settings based on your needs.
Once a new event has been created, click the three-dot button next to the Eventbrite icon.
Click the "Create Event in Eventbrite" option in the revealed menu.
You will see a success notification at the top-right of the page once the new event has been created in Eventbrite.

Link to Existing Event in Eventbrite

You can also link an event in Oncord to an existing event in Eventbrite, to do this:

Navigate to Dashboard > Events 
Click the event you want to edit or create a new event.
Click the three-dot button next to the Eventbrite icon.
Click the "Link to Existing Event in Eventbrite" option in the revealed menu.
Select the existing event you want to link to in the pop-up window.
Click the "Link Event" button.

Other Options

Once an event in Oncord has been linked to an event in Eventbrite, then a list of options is provided for you to manage how to synchronise the event data.

To access the options:
Navigate to Dashboard > Events 
Click the event which has been linked to Eventbrite.
Click the three-dot button next to the Eventbrite icon.


  • Import Event Details from Eventbrite: Click this option to manually import event details from Eventbrite into Oncord after you've edited the event in Eventbrite.

  • Export Event Details to Eventbrite: Click this option to manually export event details from Oncord to Eventbrite after you've edited the event in Oncord.

  • Import Event Attendees from Eventbrite: Click this option to manually import event attendees from Eventbrite into Oncord, any changes to attendees in Eventbrite will then be reflected in Oncord.

  • Delete Event in Eventbrite: Click this option to manually delete the linked event in Eventbrite.