Setup The Eventbrite Integration
Requirements
Both the Marketing features, and the Events Management App must be enabled for your Oncord account before you can enable the Eventbrite integration. Look for the "Marketing" heading in the left sidebar of your Oncord Dashboard, in addition to the "Events" link to determine whether the features are enabled.
If you need to enable the Marketing Features, please follow the tutorial here:
Changing Your Oncord Plan.
If you need to enable the Events Management App, please follow the tutorial here:
How to Enable the Events Management App.
Logging in to your Eventbrite account before enabling the Oncord integration will also make the below steps easier. If you don't already have an Eventbrite account, you can sign up for one on the Eventbrite website.
What Data is Synchronised?
The Eventbrite integration allows you to sync events you've created within Oncord, to Eventbrite. When attendees are added to an event within Eventbrite, they're also added to the event within Oncord.
The Eventbrite integration works by synchronising the following information:
From Oncord |
From Eventbrite |
Events
|
Events
|
Attendees
|
Attendees
|
Event Details
The table below shows how event details synchronise on each side:
From Oncord |
From Eventbrite |
Event Title
|
Event Title & Summary
|
Start Time |
Event Starts - Start Time |
End Time |
Event Ends - End Time |
Time Zone |
Time Zone |
Description |
Description |
Maximum Number of Attendees |
Event Capacity |
Free or Paid |
Free Admission/Paid Event |
Event Price |
Ticket Price |
RSVP options |
|
|
Organizer |
|
Event Type & Category |
|
Tags |
|
Event Image |
|
Image & Video in Description |
When Does a Sync Happen?
You can choose to enable or disable automatic synchronisation within the Eventbrite integration configuration page (Dashboard > Settings > Third Party Integrations).
Oncord will batch-sync with Eventbrite two minutes after an update takes place within Oncord.
For instance, if you updated an event start time at 2:00pm, and then the event location at 2:03pm. Both changes would be reflected at 2:04pm within Eventbrite.
If no update takes place within Oncord, a scheduled sync will take place after one day to download data from Eventbrite.
Enable The Eventbrite Integration
To enable the Eventbrite integration:
Navigate to Dashboard > Settings.
Select the "Third Party Integrations" page.
Click the "Enable Integration" button in the Eventbrite integration box.
Follow the steps to allow Oncord to access your Eventbrite account.
Manually Push the New Event into Eventbrite
To manually push the new event into Eventbrite:
Navigate
to Dashboard > Events > New Event to create
a new event.
Fill
out the event details and settings based on your needs.
Once
a new event has been created, click the three-dot button next to the Eventbrite icon.
Click
the "Create Event in Eventbrite" option in the revealed menu.
You
will see a success notification at the top-right of the page once the new event has been created in Eventbrite.
Link to Existing Event in Eventbrite
You can also link an event in Oncord to an existing event in Eventbrite, to do this:
Navigate
to Dashboard > Events
Click
the event you want to edit or create a new event.
Click
the three-dot button next to the Eventbrite icon.
Click
the "Link to Existing Event in Eventbrite" option in the revealed menu.
Select
the existing event you want to link to in the pop-up window.
Click
the "Link Event" button.
Other Options
Once an event in Oncord has been linked to an event in Eventbrite, then a list of options is provided for you to manage how to synchronise the event data.
To access the options:
Navigate
to Dashboard > Events
Click
the event which has been linked to Eventbrite.
Click
the three-dot button next to the Eventbrite icon.
- Import Event Details from Eventbrite: Click this option to manually import event details from Eventbrite into Oncord after you've edited the event in Eventbrite.
- Export Event Details to Eventbrite: Click this option to manually export event details from Oncord to Eventbrite after you've edited the event in Oncord.
- Import Event Attendees from Eventbrite: Click this option to manually import event attendees from Eventbrite into Oncord, any changes to attendees in Eventbrite will then be reflected in Oncord.
- Delete Event in Eventbrite: Click this option to manually delete the linked event in Eventbrite.