Oncord's SMS Marketing feature allows you to send direct text messages to your customers. It can be used as a Marketing
for Event Reminders and Direct SMS Marketing.
This article will explain how to set up SMS Marketing in Oncord and create your first new message.
SMS Marketing charges 16c per text and it requires the Marketing feature to be enabled in your Oncord plan. Upgrading your pricing
plan is easy:
to Dashboard > Add Features located in the left-hand panel. Click
the "Features" option to open your Oncord feature package. Click
the "ON/OFF" button located in the Marketing package. Click
the "Enable Marketing" button in the pop-up window. It
will take a few seconds for the installation and a new module called "Marketing" will appear in the left-hand panel.
Note: Enabling the Marketing feature will add the listed cost to your monthly Oncord subscription, starting with the
next billing cycle.
If you have any questions about upgrading your Oncord plan, you can contact us for assistance.
How to Enable the SMS Marketing Feature
To enable the SMS marketing feature:
to Dashboard > Settings. Click
the "Features" option to open your Oncord feature package. In
the Marketing feature, click the "ON/OFF" button located in the SMS Marketing Option.
You will notice that a new SMS tab appears under the "Marketing" heading in the left-hand sidebar.
Creating SMS Messages
After enabling the SMS Marketing feature, you can then get started by creating a new message.
To create a new message:
to Dashboard > Marketing > SMS. Click
the New Message button at the top of the page. Set
a sensible subject for the message, as this will be visible internally to the admin. Choose
whether this message will be sent from a Shared Number or a Custom Number/Name. Type
your message in the text box and then click the "Save and Prepare" button. Choose
which contacts will receive your message and the approximate cost will be estimated. Once
you are happy with the message configurations, click the "Send Now" button.
you choose From Number/ Name > Use a Shared Number, reply recording and automatic opt-out are enabled
for 48 hours.
you choose From Number/ Name > Use a Custom Number/Name, automatic opt-out and reply recording
are disabled. Each
SMS contains a maximum of 160 characters. The message will be split into multiple SMS when there are more than 160
cost of SMS will be added to your next monthly Oncord bill.