Changes

You can use Changes to view a history of updates made across your Oncord system. This includes items that were created, modified, or deleted.

If something was removed by mistake such as a page, product, contact, or invoice (sale), you can locate the change and restore the previous version.

Access the Changes History

Go to Dashboard > Settings > Changes.

This page lists all system changes from most recent to oldest.

Each entry shows:

Date – when the change occurred
Change – what action happened (created, modified, deleted)
Entity – the item affected
Administrator – who made the change

You can then use the filters at the top of the page to locate specific updates.

Changed by – view changes made by a specific administrator or anyone.
Component – view changes related to a specific system area.

Available components include:

Commerce

Commerce – Configuration – TaxRates
Changes made to product tax settings.
Commerce – Configuration – TermsConditions
Updates to checkout terms and conditions.
Commerce – Discounts
Creation or edits to discount rules and promotions.
Commerce – Products
Product creation or updates including price, description, and settings.
Commerce – Products – Brands
Changes to product brand listings.
Commerce – Products – Categories
Changes to product categories.
Commerce – Products – Inventory – Join
Updates to product inventory relationships.
Commerce – Sales
Sales records including orders, invoices, and transactions.
Commerce – Sales – Items
Changes to items within a sale.
Commerce – Sales – Receipts
Receipt generation and updates.
Commerce – Sales – Shipments
Shipping and fulfilment updates.

Customers

Customers – Contacts
Contact records added or updated.
Customers – Contacts – Correspondence
Communication records with contacts.
Customers – Groups
Changes to contact group membership or structure.

Marketing

Marketing – Automation
Automation workflows created or edited.
Marketing – Automation – Steps
Changes to steps within an automation sequence.
Marketing – EmailMarketing
Email campaign creation or updates.
Marketing – SMSMarketing
SMS campaign creation or updates.
Marketing – SMSMarketing – Bounces
SMS delivery failure records.
Marketing – SocialNetworking – ScheduledPosts
Scheduled social media posts.

Settings

Settings – Administrators
Administrator account changes.
Settings – Administrators – Roles
Role permissions and access level updates.
Settings – ConditionsData
System condition data used in automation or logic.
Settings – ConfigurationItems
System configuration settings.
Settings – CustomFields
Custom field creation or edits.
Settings – Developer – CronJobs
Scheduled background tasks.
Settings – Domains
Domain configuration changes.
Settings – EmailAccounts
Email account creation or updates.
Settings – EmailAccounts – AutoReplies
Automatic email reply settings.
Settings – EmailAccounts – Forwarders
Email forwarding rules.

Website

Website – Designs
Changes to website design settings.
Website – Designs – Templates
Template creation or updates.
Website – Pages
Page content or settings updates.
Website – Pages – Redirectors
URL redirect rules.
Website – Posts
Blog or content post updates.
Website – Posts – Categories
Blog category management.

Restore a Previous Version

You can restore an earlier version of an item if needed.

For example, if you accidentally delete a page, product, contact, or invoice, you can restore it from the change history.

Steps:

Use the filters to find the change you want to restore.
Click the change entry.
The system shows the full history of that item on the left.
Select the version you want to restore.

On the right, you will see a comparison between versions.

Changed sections are highlighted so you can review what was modified.

Confirm the correct version.
Click Restore (or Undo) in the top-right corner.

The system will revert the item to that version.

Example: Retrieve a Deleted Invoice

If an invoice (sale record) was deleted:

Go to Dashboard > Settings > Changes.
Set the Component filter to Commerce – Sales.
Locate the Deleted Sale / Invoice entry.
Click the change.
Select the version of deletion.
Click Undo Delete.

The invoice will be restored.